Samsung gained a notorious reputation for spontaneously combusting devices two years ago, the Galaxy Note 7 having to be recalled due to a defect that made the devices run at temperatures just a touch higher than ideal. Chung cites losing her contacts, the contents of her bag, and the traumatizing experience in her lawsuit that also calls on the ghosts of burned Galaxy Note 7s in 2016.
According to court papers, Ms. Chung was reportedly in the elevator of her building when she found that her Note 9 became "extremely hot" so she ceased using the phone and placed it inside her purse.
According to a report by the New York Post, the incident happened when the woman was in an elevator and her phone got extremely hot while using it. That seems to be the case yet again with the first report of a Galaxy Note 9 catching fire in NY, which could set of a chain of reports and claims, each of which can be true or not. She was caught alone in the elevator when the phone started burning.
She then chose to put it in her bag only to hear a whistling and screeching sound from her purse with thick smoke pouring out.More news: WEATHER WARNING: Strong winds could bring travel disruption and power shortages
Apparently, the smoke was so thick that it was hard to see in the elevator. In her lawsuit, Chung is seeking unspecified damages and a restraining order to bar the sales of Galaxy Note 9.
"We have not received any reports of similar incidents involving a Galaxy Note 9 device and we are investigating the matter", a Samsung spokesman was quoted as saying, the New York Post said.
Her trauma didn't end too soon and continued till a man grabbed the burning phone with a cloth and put it inside a water bucket.
She explains the whole incident to be "traumatic", and mentions in the lawsuit that the fire ruined everything that was inside her bag. It should be remembered that the Galaxy Note 7 only started atching fire a month or so after it launched in the market and despite glowing initial reviews. To avoid future problems, the company created an eight-point inspection process for its batteries that, Samsung said, goes "well above and beyond the industry standard".