Google Maps Doesn’t Let You Directly Book Uber Rides Anymore


Previously, you could look up a route for a ride-sharing trip and compare pricing from various services, including Uber. Users were able to enter a location, identify their route, then check Uber prices and request a ride without ever leaving the Maps app. As of now, Google hasn't confirmed anything as to why it dropped the feature.

Google has offered one of the easiest ways to book an Uber ride-until now. Still, it wasn't a free-for-all: Google worked with specific companies on a country by country basis. The integration allowed you to book a ride, track your driver, complete, and pay for the ride without ever leaving the Google Maps application.

One possible explanation for this is that Uber doesn't want users to be able to book rides without using the Uber app.

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According to a service support page update, spotted by Android Police, the change is no mistake but an intentional switch. That's in contrast to Lyft, which still shows estimates for different vehicle types, though you have to tap thew "Open App" button to actually order the ride in the Lyft app. If you don't have the app installed, you will be sent to the Google Play Store where you can install it. But instead of continuing the process of booking a ride, you now have to tap a button that reads "open app" to schedule the auto.

The feature was only available for Android devices and never launched on iOS, and there is no official reason for the removal of the ability to book Uber rides in Maps. Google's corporate parent, Alphabet, has a $1bn stake in Lyft, which it bought in late 2017 via its CapitalG investment arm.