A witness told WCAU the two men stayed at the store and about five to seven police officers arrived around 4:30 p.m.to arrest the men.
A viral clip of two Philadelphia men arrested under curious circumstances has both Starbucks and the Philadelphia Police Department lauching separate internal investigations.
The employees told officers the two men wanted to use the restroom but were told the facilities are only for paying customers.
"The police were called because these men hadn't ordered anything". In the video, a friend who was meeting them is heard asking officers what's going on. Twitter user @missydepino captured the arrest and posted the video to twitter.
"We apologize to the two individuals and our customers and are disappointed this led to an arrest", Starbucks said in an apology statement issued on Saturday.
In a video posted to Twitter, other customers complained that two men hadn't done anything wrong.
For those seeking an alternative to Starbucks following this incident, there are a number of black-owned coffee and tea businesses happy to recieve your business. Ross said police on the scene, "in an effort to quell the situation, called for a supervisor" to keep things from getting "out of hand". The officers did call a supervisor in for backup as a precaution just in case the incident became out of control.
Starbucks issues apology after 2 men arrested at PA store
Small protests have been held outside the Center City, Philadelphia Starbucks where the arrests occurred, while the Twitterverse continued to express its displeasure over the weekend.
Meanwhile, Philadelphia Police Commissioner Richard Ross has issued a public statement on behalf of his precinct and his officers via a Facebook video.
"They were specialist in of their dealings and alternatively they got the opposite back". They may leave restroom doors unlocked or add key code entries if they feel the store is more at risk for criminal behavior.
Starbucks, which just a year ago named Rosalind Brewer as its first woman and African-American COO, initially issued a short statement on Twitter saying it was aware of the incident. The officers were not wearing cameras, he said. The DA's office said it declined charges due to lack of evidence that a crime was committed.
The backlash on social media was swift with people calling for the coffee chain to address this incident using the hashtag #boycottstarbucks. They were held for almost nine hours before they were released, she said, after prosecutors said they would not pursue charges.
The Starbucks official acknowledged that the incident is at odds with what many people have done at a Starbucks without drawing suspicion or calls to police. "Clearly they don't deserve our money".
Wimmer said she spent a good portion of her time in law school in Starbucks without buying much and never had a problem as a white female. "Ya gets no more of my hard earn money we are sick & exhausted of the treatment #BlackLivesMatters #boycottStarbucks".
Mayor Jim Kenney also tweeted this statement Saturday afternoon: "Heartbroken to see Philly in the headlines for what - at least based on what we know now - appears to exemplify what racial discrimination looks like in 2018".More news: Indiana Pacers Playoff Preview: 4 Factors That Will Decide the Series