Apple Confirms Company Has Slowed Older iPhones Without Knowledge of Customers


You can also send your iPhone in for a new battery for $29 plus $6.95 shipping. The more power cycles they go through, the worse their capacity gets.

"Our goal is to deliver the best experience for customers, which includes overall performance and prolonging the life of their devices". With such a huge number, the analyst believes that a huge number of iPhone users may just opt to replace their old batteries instead of spending more for the latest iPhone model in the market.

Barclays analyst Mark Moskowitz shared that 77 percent of iPhone users are using the iPhone 6, 6 Plus, 6s, 6s Plus, 7, 7 Plus, and SE, all of which are part of the deal that allows customers to get a replacement battery for their phones at a cheaper rate.

To qualify for the reduced pricing, you must have an out-of-warranty iPhone 6 or newer model with no significant damage that would preclude the battery installation. Here's a quick guide on how to see if your device is being slowed down by an older iPhone battery. But what if you're on the fence about your own iPhone's battery?

But how do you go about taking Apple up on its offer?

In other words: how do you tell if you need a replacement battery?

To figure out how your battery health is, download the app Battery Life Doctor from the App Store.

Another way to go at it is to install an app that can check your battery's status. Here are three versions you can compare. And while Tonya's iPhone 6s, which is a year younger, still works, it has long suffered from the unexpected shutdowns. One of our favorites is Battery Life. However, the iPhone 6s Plus has a battery that was originally capable of 2,725 mAh, but now can only hold 2,300 mAh, or 84 percent of what it once could handle.

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The more you use your batteries, the less effective they'll become. That happens after more and more charge cycles are used.

An app that can give you a closer look at the inner workings of your iPhone is just the thing. That usually takes a year or two-or around the time you'd upgrade iOS and see it all slow down when the new iOS detects an aging battery and reduces processor output to "help" you. (Unless you jailbreak your iPhone.) Maybe that'll change in 2018. Until then, the only way to actually check the charge cycle usage of an iPhone is with.a computer.

To get your battery replaced, visit the Contact Apple Support page, click See Your Products, and sign in with your Apple ID. It's possible that's just a miscommunication between Apple Corporate and individual stores.

If nothing else, that would explain why Apple was relatively quiet about the problem before; Apple's engineers thought they had more or less taken care of it already, and were taken by surprise as iOS throttled performance more and more to prevent shutdowns.

Plug your iPhone into the Mac via the USB-to-Lightning cable, then turn on coconutBattery to get a reading on the iOS Device tab. If you always suspected your old iPhone was getting slower, you were right.

If both numbers are the same, your iPhone isn't affected by Apple's changes. It's the cost of a few venti hot chocolates, and worth it to give those older iPhones another year of decent performance. Apple also said it would lower the price for iPhone battery replacements, and add new features to iOS to provide greater transparency into battery health.

In Korea, Apple is cutting the battery replacement cost from $95 to $32 through this year. It also costs $29, but will be available after December 31.

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