Texas lawsuit filed against Apple over slow-down issue


That, argues one lawsuit filed in the Eastern District of NY, amounts to a sort of fraud: "Had Plaintiffs been informed by Apple that a simple battery replacement would have improved the performance of their iPhones, Plaintiffs would have chosen to replace their batteries which was clearly a more cost effective method rather than upgrading to a new iPhone that was extremely costly".

The tech giant posted a lengthy message on its site Thursday that tried to explain the thinking behind the update. "Anything that doesn't have edge-to-edge display will go down in price", he adds. The company says as batteries age, they can shut down suddenly, and this can be prevented by slowing down the speed to balance the power management.

Apple now faces class action lawsuits brought by some owners of older iPhones, who claim their phones were throttled to encourage them to upgrade to the latest iPhone model.

Last week, the technology giant confirmed it introduced a feature to its iOS operating system previous year which manages performance on the iPhone 6, 6s and SE to help preserve battery life, which it says diminishes over time.

Aging batteries meant phones could have trouble operating or might unexpectedly shut down, as was the case with some iPhone 6 and 6S devices a year ago, CNET reported.

It said: "We know that some of you feel Apple has let you down".

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A year ago we released a feature for iPhone 6, iPhone 6s and iPhone SE to smooth out the instantaneous peaks only when needed to prevent the device from unexpectedly shutting down during these conditions.

Apple made the move to address concerns about the quality and durability of its products at a time when it is charging $999 for its newest flagship model, the iPhone X.

Mike, a reader from Moultonborough, N.H., said he owns an iPhone 6, which he says was working great before the last software update.

Apple had to admit the mistake as customer dissatisfaction grew, and they were even slapped with a class-action lawsuit on December 22.

Apple says users began reporting slower performance in the fall, when iOS 11 was released. It did not tell customers how the update worked at the time. The company said it first assumed it was caused by a "normal, temporary" lag caused by a new operating system update, and small bugs in the iOS.

According to Apple, "A chemically aged battery also becomes less capable of delivering peak energy loads, especially in a low state of charge, which may result in a device unexpectedly shutting itself down in some situations". But because of the iPhone's design, the process is not as simple as popping in a fresh battery. You can also use a third-party service or order a kit to do it yourself, though those options will void an existing warranty. New batteries had previously cost Canadian customers $99 for those who didn't purchase the Apple Care maintenance plan.