And while Samsung seems to be replacing practically bricked devices, the randomness of the problem, not to mention Samsung's silence, is making owners anxious and apprehensive. Last year, Samsung was in the headlines for a battery-related fire hazard on the Galaxy Note 7.
Users have reported the problem on Samsung US forums and Reddit complaining that their phone refuses to accept to charge or turn on when the battery reaches 0%. Users, mostly concentrated in the USA, are reporting that their Galaxy Note 8 phablets have stopped charging and won't even start up after it has been fully drained. Some users who have encountered the problem have said that they are able to see charging cycle on the screen after connecting the charging cable, but the phablet refuses to charge.
Its Note 8 was meant to be its return to the Note moniker, however problems regarding its wireless charging have cropped up. It is not clear as yet on whether this issue has appeared after a recent software update.
The problem hasn't quite reached Galaxy Note 7-levels of trouble yet, but it does seem to be affecting a small pool of consumers across various carriers in the United States including Verizon, Sprint, and T-Mobile. It has not yet made any official statement, despite the widespread reports, pretty much like the case of the Galaxy Note 7.More news: Cold weather to stick around Wednesday
KitGuru Says: One of the major problems with things like this happening is that batteries can no longer be removed, meaning that the user has no choice but to go through a lengthy process to repair or fix their device.
Or at least Samsung will be hoping it's a blip - right now the manufacturer hasn't said whether or not this is a recognized fault, or whether the problem lies with the hardware or the software of the Note 8. One of the administrators on Samsung US forums has advised users who met with the issue to return the affected units to get a replacement device.
Some people using Samsung's latest phone, the Galaxy Note 8, are complaining that it won't charge.