Police have opened a criminal investigation after a doctor at an after-hours clinic became verbally aggressive toward a patient for complaining about the long wait time, reports WCJB TV20 News, an ABC affiliate in Gainesville.
The doctor, identified as Dr. Peter Gallogly of Gainesville After Hours Clinic, curses at Stipe in the middle of the waiting room in the clip, which was recorded by Stipe's daughter. At one point, Gallogly asks Stipe whether she wants to be seen, to which she responds, "I want to go home and get in my bed". She said the doctor was "mad" and "when he saw it was being recorded he snatched my baby's phone and shoved her when she tried to get it back".
"Are you kidding me?" the doctor asks, his voice raised.
"I don't know how long it takes", Stipe said.
He then fires back with: "Then fine, get the hell out, get your money and get the hell out, see you later".
Stipe says Gallogly's account isn't true. "I got seven rooms back there".
So he grabbed the phone and began to walk off with it, video shows.
When Stipe told the doctor that she just wanted to return to her home and wanted her co-pay back, the doctor told her to leave instantly.More news: The United States Now Plans to Leave UNESCO
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In her Facebook post, Stipe wrote that she was "severely sick" after which she came to the Gainesville After Hours Clinic with a 6:30 p.m. EDT appointment.
The video has been viewed 250,000 times on Facebook, as of Wednesday afternoon.
In her Facebook post, Stipe said she spoke with Gainesville police but that they weren't able to press charges because there were no injuries.
He added: "I went to the front desk only because after Ms. Stipe received her refund, she refused to leave the office, and continued her abusive behavior towards staff".
He doesn't defend his behavior but claims he lost his temper: "While not an excuse for my behavior, a basic reason for my reaction is that I simply regard my staff as family, and I over-reacted to defend them".
"Yes I'm employed, I don't do drugs & yes I wanted meds. a antibiotic!" she wrote. "But please appreciate that the video is but the last minute or two of a very abusive tirade against my office staff by the two women".