United said this week its chief executive met with the Chinese consulate in Chicago over the possible impact to bookings from a customer being dragged off a plane but it was too early to tell if business in China had been hit by the event.
Three officers have been placed on administrative leave while the incident is investigated.
In response to the public outcry over the incident, United has said that it will require its employees to book seats on hour in advance, to avoid similar incidents of passengers being forced to give up their seats after boarding.
He says the airline will have more to say later this month after it finishes a review of its policies on overbooked flights.
Blumenthal, a Democrat from CT and frequent critic of the airline industry, called the removal of United flight 3411 passenger David Dao by Chicago airport police "brutal and shocking".
According to the senator's staff, the proposed Airline Passenger Bill of Rights will include minimum cash compensation for involuntary bumping, limits on the use of police to remove passengers who refuse to voluntarily give up their seats, and restrictions on the ability of airlines to bump passengers in order to accommodate crew members or elite-level travellers.More news: Pakistan's ex-army chief allowed to lead Saudi-led alliance
The Chicago-based United Airlines airline is reviewing policies with regard to handling oversold flights to prevent similar incidents, and talking to some passengers and employees on how the airline can take a more "common-sense approach". His lawyer said the 69-year-old man suffered a broken nose, concussion and other injuries when he was removed from the flight.
"A lot of people have ideas and thoughts about how we can make things better, but in that segment, there's been a lot of support", said Munoz.
"It was a system failure across various areas", Munoz continued.
Mr Munoz and other executives vowed to treat customers with dignity, and said that what happened to Dr Dao will never happen again.
Munoz is slated to visit China soon to meet with officials and discuss the incident. "There was never a consideration for firing an employee". Then he noted that the board of United Continental Holdings Inc. has supported him. United President Scott Kirby said, "We feel like we've managed that pretty well and our corporate accounts are largely supportive".